Frequently Asked Questions
FAQs – HD Wood Flooring
General Questions
1. What types of flooring do you offer?
We specialize in solid Long Leaf Acacia flooring, solid Mahogany flooring, and European Oak engineered flooring, offering a range of high-quality, sustainable options for your home or business.
2. What makes your flooring products unique?
Our flooring is crafted from premium hardwoods, ensuring durability, rich natural beauty, and sustainable sourcing. Our engineered European Oak features superior construction for stability, while our solid Acacia and Mahogany provide long-lasting strength and character.
3. Where are your floors manufactured?
Our solid and engineered flooring is made in Vietnam.
4. Are your products sustainable?
Yes! We are committed to sustainable sourcing and eco-friendly production. Our Solid Wood Flooring is GREENGUARD Gold Certified, ensuring safe indoor air quality.
Solid Long Leaf Acacia Flooring
5. What are the benefits of solid Long Leaf Acacia flooring?
Acacia is known for its exceptional durability, unique grain patterns, and natural color variation, making it both a practical and stylish choice. It’s one of the hardest hardwoods, ideal for high-traffic areas.
6. What sizes are available?
Our Long Leaf Acacia flooring comes in 4.3" width, with random lengths from 12"–48" for a natural, varied look. Our engineered oak products are 7.5" wide.
7. How should I maintain my Acacia flooring?
Sweep or vacuum regularly, clean with a damp (not wet) microfiber mop, and use a pH-neutral wood floor cleaner to maintain its beauty. Avoid excessive moisture and heavy impacts.
Solid Mahogany Flooring
8. What makes Mahogany a great choice for flooring?
Mahogany is renowned for its deep, rich color, fine grain, and superior durability. It ages beautifully, developing an even richer patina over time.
9. What are the specifications of your Mahogany flooring?
Our solid Mahogany flooring is 4.3" wide, 5/8" thick, and comes in random lengths from 12"– 48".
10. How do I care for solid Mahogany floors?
Regular sweeping and occasional damp mopping with a mild wood cleaner will keep your Mahogany floors looking pristine. Use furniture pads to prevent scratches.
European Oak Engineered Flooring
11. What are the advantages of engineered European Oak flooring?
Engineered European Oak provides the beauty of real wood with added dimensional stability, making it suitable for varying climates and installation over different subfloors, including concrete.
12. What are the specifications of your European Oak engineered flooring?
Our European Oak flooring is 7.5" wide, offering a wide-plank look that enhances any space.
13. How do I clean and maintain engineered European Oak flooring?
Use a dry or slightly damp mop with a wood-safe cleaner. Avoid excess water and harsh chemicals to preserve its finish.
Ordering & Installation
14. How can I purchase your flooring?
You can contact us directly or visit our showroom in the Los Angeles area for personalized assistance. Please contact us (562) 548-2140 to make an appointment.
15. Do you offer samples?
Yes! We provide samples so you can see and feel the quality of our wood flooring before making a purchase. You can pick up free samples at our showroom during your visit. Shipped samples are charged a small fee to cover shipping costs.
16. Can your flooring be installed over radiant heating?
Our engineered European Oak flooring is compatible with radiant heating systems. Solid Acacia and Mahogany are not recommended for this type of installation.
17. Do you offer installation services?
We currently focus on manufacturing and supplying flooring. However, we can recommend professional installers in your area.
Have more questions? Contact us today! We're happy to assist you in finding the perfect flooring for your home.